Frequently Asked Questions
Everything you need to know about our science-backed skincare solutions.
Are Advanced Clinicals products cruelty-free?
Yes, we are committed to ethical beauty. Advanced Clinicals does not test any of our finished products or ingredients on animals.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Can I use multiple Advanced Clinicals serums together?
Absolutely. We recommend layering from thinnest to thickest consistency. Always allow each layer to fully absorb before applying the next product.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, excluding shipping costs.
Are your products safe for sensitive skin?
While our products are dermatologist-tested, we recommend performing a patch test on a small area of skin before full application, especially when using high-potency ingredients like Retinol or Vitamin C.
Do you offer international shipping?
Currently, we ship to a select number of international locations. Please check our shipping calculator at checkout to see if delivery is available to your specific country.