Returns & Exchanges
At Advanced Clinicals, we stand behind the quality of our high-performance skincare and want you to be completely satisfied with your purchase. If you are not happy with your results, you may return your products within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer service team via email with your order number and the specific items you wish to return to receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the products are tightly sealed to prevent leaking during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing